Fromm Family Foods has pulled roughly 5,800 cases of two canned wet dog food products from shelves across the United States and Canada after consumer complaints flagged potential metal contamination, and the company still won't say where the metal came from.
The Food and Drug Administration posted the company's recall announcement covering two pâté-style products: Fromm Turkey Pâté Wet Dog Food and Fromm Diner Classics Milo's Meatloaf Pâté Wet Dog Food. Both were sold through neighborhood pet stores and online retailers in the U.S. and Canada. No illnesses or injuries have been reported so far.
Fromm said it identified the error behind the recall and took corrective action to prevent it from happening again. But the company did not disclose what caused the contamination, what kind of metal was involved, or what the corrective action entailed. A representative for Fromm did not immediately respond to a request for comment from Fox Business.
The recall covers 3,852 cases of Turkey Pâté in 12.2-ounce cans, carrying UPC code 072705118700 and lot code EP2A3306 551006. Another 1,973 cases of Milo's Meatloaf Pâté in 12.5-ounce cans are also affected, with UPC code 072705132324 and lot code EP2A3306 551029. Both products carry a best-by date of March 2029.
That best-by date matters. Cans stamped for 2029 could sit in pantries for years before anyone checks a recall notice. Dog owners who stock up on pet food, a common habit, especially among buyers who order online in bulk, may have affected cans at home right now without knowing it.
Fromm advises consumers who purchased either product to stop feeding it to their dogs and contact the company's customer service line, available weekdays from 8 a.m. to 4:30 p.m. Central Time.
Pet owners deserve more than a vague assurance that the "error" has been fixed. Metal in food, whether for humans or animals, is not a minor quality-control hiccup. Fromm has not said whether the contamination involved shavings from processing equipment, fragments from packaging, or something else entirely. The company has not said how many consumer complaints it received before acting, or how long the affected products were on the market.
The FDA posted Fromm's announcement but has not described any independent verification of the contamination or any formal enforcement action beyond that posting. Whether the agency plans to investigate further remains unclear.
The Fromm recall landed just days after a separate incident overseas. Years, a U.K.-based subscription pet food company, recalled nearly all of its fresh meals after 192 customers reported potential eye problems in their dogs. Years said it was investigating whether potentially contaminated buckwheat could be a contributing factor but stated that no causal link between its food and the reported eye issues had been established. Testing remains underway.
The two recalls involve different companies, different countries, different products, and different alleged problems. But back-to-back incidents in the same week sharpen the same basic concern: pet owners trust manufacturers to keep harmful material out of the food they serve their animals, and when that trust breaks down, they expect straight answers.
Fromm has not provided those answers yet. A company that asks customers to throw away nearly 6,000 cases of product owes them more than a one-line assurance that corrective action was taken. Until Fromm explains what went wrong and the FDA confirms the fix, dog owners are left checking lot codes and hoping for the best.
